Job Description
Senior Technical Services Administrator
This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.
Job Summary
You will provide a comprehensive secretarial and administration service to the National Construction Programme Manager and their team, whilst also providing support to other Regional Estates & Facilities managers and members of the Technical Services Team as and when required.
We can offer a friendly working environment where teamwork is highly valued and indirectly contributes to the saving and improving of patients’ lives.
You will work with managers and staff across the country and will visit our centres as and when required as part of the Project Team.
You will undertake an induction and training programme, with ongoing assessment, and receive ongoing development to support you in your role and achieving your career ambitions.
Main duties of the job
You will be providing a highly professional, proactive and comprehensive secretarial and administration service to undertake administrative duties for the Construction Programme and Technical Services. Your duties will typically include:
- Maintaining communication links between managers, teams and external agencies, which enables the construction programme is delivered on time and to the required standards.
- Providing dedicated support to a named senior manager(s) within the team to ensure diary, travel arrangements and all relevant paperwork and documents are prepared in advance.
- Assisting in the development and preparation of project plans, producing instructions for new works and recommending amendments to existing policies and protocols.
- Monitoring capital, revenue and backlog maintenance budgets and prepare a monthly report for the National Construction Programme Manager.
- Maintaining records for annual leave, training, expenditure and staff absence.
- Dealing with queries and requests for information from members of the public.
On occasions you will be required to travel to other NHSBT and external sites, with appropriate notice.
About You
Experience and Knowledge
- Experience of working in a similar project or service delivery environment.
- Ability to work under pressure and to use own initiative to resolve problems in a timely manner.
- Comprehensive knowledge of office management and project management procedures.
- Ability to analyse complex financial and project data.
- Competent use of IT, including Microsoft Office (Word, Excel, Access, Powerpoint, Teams) and Project packages.
Qualifications and Training
- NVQ Level 4 or equivalent qualification in an administration related subject OR equivalent relevant experience to NVQ Level 4.
- European Computer Driving Licence (ECDL) (part I & II) or ITQ2, or CLAIT II or OCR (RSA) level 3 OR equivalent experience.
- Demonstrates commitment to own continuous learning and development (CPD).
About Us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What we offer:
- Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
- Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
- Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Next steps
This vacancy will close at 23:59 on Tuesday 12th May 2026.
This vacancy may close sooner than the advertised deadline if we receive a high volume of applications, so we recommend applying early.
The assessment process for this role will include: a single interview. Face to face interviews are anticipated to be held at Birmingham New Street Centre week commencing 25th May 2026 – subject to confirmation.
This is a hybrid vacancy.
For informal enquiries please contact Abigail Mensah, Office Manager – Technical Services, via email at abigail.mensah@nhsbt.nhs.uk
