Job Description
Eye Services Technical Officer (Band 2)
This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.
Job Summary
As an Eye Services Technical Officer, you will help keep our eye services running safely, smoothly and to the highest quality standards. Working as part of a supportive Eye Bank team, you’ll carry out routine laboratory and processing tasks that directly contribute to patient care. From preparing samples and reagents to keeping accurate records and maintaining equipment, your work will support the safe handling of donated tissues every step of the way.
This is a practical, hands‑on role in a regulated environment where accuracy really matters. You don’t need to be an expert on day one — we’ll support you to learn the skills you need, grow your confidence, and make a meaningful contribution to saving and improving lives at NHS Blood and Transplant (NHSBT).
The working hours of this role are Monday to Friday, working either 07:00am – 15:00pm or 10:00am – 18:00pm. Please note there are two full-time roles available, doing one of these shift patterns each, you will not be required to do a mixture of the two shift times.
Main Duties of the Job
- Support the day‑to‑day work of the Eye Bank as part of a wider team
- Carry out routine laboratory and processing tasks in line with Standard Operating Procedures
- Prepare samples, reagents and paperwork accurately and on time
- Clean, operate and maintain laboratory equipment following set schedules
- Update donor and patient records, producing labels, worksheets and reports
- Ensure products are correctly identified, labelled and recorded to GMP standards
- Maintain a clean, safe and well‑organised working environment
- Communicate clearly with colleagues, raising concerns or incidents with a supervisor
- Monitor laboratory stock levels to reduce waste and maintain supplies
- Work flexibly across a 7‑day service in line with team rotas
About You
Essential Skills & Experience
- Comfortable working with human blood and tissues in a controlled environment
- Able to work carefully and methodically, with strong attention to detail
- Confident communicating clearly, both verbally and in writing
- Able to use basic IT systems for data entry and record‑keeping
- A reliable team player who can manage their workload in a busy setting
Essential Qualifications
- An interest in science shown through study, training or work experience
- Understanding of, or willingness to learn, Good Manufacturing Practice and health and safety requirements
- Commitment to learning, development and doing things to the right standard
About Us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What We Offer
- Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
- Generous annual leave – 27 days annual leave (pro rata for part‑time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endevour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
To learn more, please see the attached job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Next steps
This vacancy will close at 23:59 on Monday 4th May 2026. This vacancy may close sooner than the advertised deadline if we receive a high volume of applications, so we recommend applying early.
The assessment process for this role will include an interview. This is anticipated to be held the week commencing the 11th May 2026 – subject to confirmation.
For informal enquiries please contact –
Name: Joanne Wilders
Job Title: Production Unit Manager -Tissue and Eye Services
Contact Details: joanne.wilders@nhsbt.nhs.uk
