Job Description
Job Title: Admin Hub Senior PA
This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.
Job Summary
At NHS Blood and Transplant (NHSBT), you’ll provide a high-quality, confidential PA and admin service that helps senior managers focus on delivering life-saving services. You’ll manage busy diaries, plan meetings and events, prepare clear papers, and take accurate minutes with actions that keep work moving. You’ll handle sensitive enquiries with care and good judgement, often working to tight deadlines and changing priorities. You’ll also support recruitment activity, keep records up to date, and help new colleagues and managers settle in quickly by sharing guidance and practical support. If you’re organised, calm under pressure and take pride in getting the details right, you’ll make a real difference to how our teams work every day.
Main duties of the job
- Be the trusted first point of contact for senior managers, handling enquiries promptly and with discretion.
- Keep priorities on track by managing diaries, planning meetings and protecting time for key work.
- Help decisions happen by preparing agendas and papers, taking accurate minutes and following up actions.
- Support quality communication by drafting professional correspondence and producing documents to a high standard.
- Make travel, accommodation and expenses straightforward by organising arrangements and keeping clear records.
- Keep the team running smoothly by maintaining records for leave, training, absence and payroll processes.
- Play your part in improving how we work by supporting admin processes, reporting and databases.
- Contribute to a supportive hub by covering colleagues during busy periods and sharing knowledge.
- Help new starters feel welcome by supporting inductions and coaching new or junior admin colleagues.
About You
Essential Skills & Experience
- Experience of working as a PA to Senior Management level or above.
- Experienced in communication on complex matters and difficult situations, requiring persuasion and influence.
- Experienced in producing meeting agendas, minute taking and follow up actions.
- Demonstrates a working knowledge of Microsoft packages including Word, Excel, Power Point and Outlook.
Essential Qualifications
- OCR (RSA) level 2 certificate in text processing (or equivalent qualification or experience).
- Educated to A level standard (including Maths and English) / NVQ3 (or equivalent experience).
About Us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What we offer:
- Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
- Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endevour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Next steps
This vacancy will close at 23:59 on 7th April 2026
The assessment process for this role will include: a single interview, Interviews are anticipated to be held on the week commencing 20 April 2026 – subject to confirmation.
For informal enquiries please contact –
Name: Gareth Sowerbutts
Job Title: Admin Hub Manager
Contact Details: Gareth.Sowerbutts@nhsbt.nhs.uk
