Job Description
Join NHS Blood and Transplant for ground-breaking innovation and meaningful impact. Shape the future of healthcare with us today!
This is an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year.
Job Summary
If you are looking for a role in which you will be encouraged to explore your most ambitious ideas, then this is it! At NHSBT, we give our people the freedom to pursue their biggest concepts – and in the process, our incredible workforce produces truly incredible results.
Become a member of our world-class team and challenge yourself to go further than you ever have before in your career.
The work of NHS Blood and Transplant (NHSBT) is vital to every member of our population, our work impacts on almost everyone at some point in their lives. It is therefore critical that we are equipped to handle whatever challenges we are faced with in the future, and our Clinical Services teams are at the heart of this work. Working collaboratively to create the most ambitious solutions that will benefit the thousands of people who need our support every year, we celebrate a forward-thinking approach to all that we do – and it is against this backdrop that you could find the most interesting challenge of your career.
Note: This is a national vacancy with a hybrid working option. However, you will be assigned a base location at one of NHSBT's main centers, which will be finalized following the outcome of the final interview.
Main duties of the job
Clinical Services supports patients by providing a diverse range of testing laboratories, therapeutic services, blood stem cell collection and issue, and research and development activities. Supporting this cutting-edge, life-critical science requires a wide range of technology services that need to keep pace with the scientific and medical advances in these fast-moving fields.
New systems will need to be added and existing systems will need constant updating and you will be responsible for these across the lifecycle. There are very few other jobs where you can use your skills and experience to save and improve the lives of patients with a whole range of diseases in the UK and across the world. At this level you will be expected to:
- Provide leadership and direction to all technology products in Clinical Services
- Deliver change through a test and learn approach, conducting user research to inform the development of alpha prototypes that can be tested with users before finalising scope and full implementation
- Have strong communication skills and engage senior stakeholders including members of the Exec Team, as well as managing relationships with third parties, contracted suppliers and service providers
- Line manage, coach and mentor delivery team, as well as matrix manage a transformation team (team of up to approx. 30)
You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice
About You
Experience and Knowledge
- Advanced skills in Agile, software development, service design, digital user experience, and stakeholder engagement.
- Demonstrated leadership in developing efficient information management and reporting for complex deliveries, including performance tracking and KPI progress reports.
- Thorough understanding of the routes, options and timescales to procuring services
- Proven experience of preparing, planning and managing budgets and headcount in Business as Usual and large projects/programmes
- Experience of achieving understanding and acceptance of complex and controversial information from all stakeholders where there may be substantial barriers to acceptance.
- Proficient in identifying and monitoring strategic and operational risks throughout the product/service lifecycle, assessing their impact and probability, implementing mitigating actions, and escalating when necessary.
- Strong understanding of delivery metric tracking and effective methods to determine value, benefits and priority
Qualifications and Training
- Educated to master’s level or equivalent qualification/experience.
- Recognised qualifications in agile project and programme management methodology e.g. CSM, CSP, or equivalent experience in agile project and programme management.
- Demonstrates commitment to own continued professional development (CPD)
Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
About Us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What we offer:
- NHSBT promotes flexible working opportunities where the role will allow.
- 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
- We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
This vacancy will close at 23:59 on 26th January 2025
Interviews are anticipated to be held on 19th February 2025 – subject to confirmation
For informal enquiries please contact – Name: Keren Locke, Job Title: Digital Delivery Director, Contact Details: keren.locke@nhsbt.nhs.uk
Please note, following changes to UK immigration policy from April 4th, for sponsorship eligibility for this role please refer to the UK Visas and Immigration guidance on Skilled Worker Visa’s.
